Refund Policy

1. Scope

This policy applies to paid software development engagements with Hyro Soft, agreed via a signed quotation, statement of work, or contract.

2. Payment Structure

[PLACEHOLDER — describe the standard structure, e.g. advance-then-milestone-based payment as used in quotations, and that the specific split is confirmed per project in the signed quotation.]

3. Cancellation by Client

[PLACEHOLDER — what happens to the advance/completed milestones if a client cancels mid-project.]

4. Refund Eligibility

[PLACEHOLDER — under what circumstances a refund is/isn't given, e.g. work already delivered and accepted is non-refundable.]

5. Dispute Resolution

[PLACEHOLDER — first step is direct discussion; escalation path if needed.]

6. Contact

Payment or refund questions: contact@hyrosoft.com.