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Chatbot & Conversational AI

Chatbots That Actually Understand

LLM-powered assistants that comprehend intent, consult your knowledge base, handle multi-step complexity, and hand off gracefully when humans are needed.

GPT-4o Claude LangChain RAG Vector DB
94%resolution rate
<1.2sresponse time
60%ticket deflection
AI
TechCorp Support Bot
Powered by GPT-4o + RAG
LIVE

I need to cancel my subscription but it says my payment failed last month and I'm locked out of my account.

account_lookup(id:"TK-4821") → ✓ found
payment_history(TK-4821) → failed Jan 3
AI

Found your account (TK-4821). Your Jan 3 payment failed due to an expired card — I've unlocked your access and sent a payment link to your email. I can also process your cancellation right now if you'd like to proceed.

Intents Detected
subscription cancel · payment issue · lockout
Confidence
94%
Resolution
✓ Resolved without escalation
GPT-4o
RAG enabled

Chatbots that actually work

Powered by Claude and GPT-4 — deployed where your users are.

Customer Support Bot

Deflect 60% of support tickets automatically. Trained on your documentation, FAQs, and past tickets — escalates when needed.

Lead Generation Bot

Qualify leads, book meetings, and capture contact info 24/7. Integrates with your CRM and sends instant notifications.

Internal Knowledge Bot

Ask your HR policy, SOPs, product docs, or company wiki in natural language. RAG-powered, always up to date.

Process Automation Bot

Trigger workflows, fill forms, create tickets, and update records via conversational interface — no UI required.

Voice AI

WhatsApp voice, IVR, and telephony AI. Transcribe, understand, and respond in the user's language in real time.

Analytics & Tuning

Conversation analytics, intent coverage reports, missed query detection — continuously improve your bot's accuracy.

AI that understands context and converts

Real conversations that resolve, qualify, and convert

Our chatbots use RAG to ground every response in your approved documentation, eliminating hallucinations while maintaining natural dialogue. The LLM layer handles intent disambiguation, multi-turn memory, and graceful escalation — all within a single deployable container.

Multi-turn memory retains context across the full conversation
RAG grounding cites sources and blocks hallucinations by design
Smart escalation hands off to humans at the right moment
Hyro Assistant
Online
GPT-4o / Claude 3
What's your refund policy for annual plans?
Annual plans include a full refund within 30 days of purchase. After 30 days, you'll receive a prorated credit for the remaining months. Source: Billing Policy v2.3
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RAG-powered
94% resolution rate

Multi-channel: Web, WhatsApp, Slack

We deploy chatbots wherever your users are. One bot brain, multiple channels — with channel-specific formatting and capabilities handled automatically.

  • Web widget: embeddable React/Vue component
  • WhatsApp Business API integration
  • Slack bot for internal teams
  • Telegram, Teams, and custom API endpoints
// Multi-channel bot deployment const bot = new HyroBotEngine({ model: "claude-sonnet-4-6", channels: [ "web", "whatsapp", "slack" ], knowledge: "./docs/", escalate: connectToHuman }) await bot.deploy()

Accurate because it's grounded in your data

Generic chatbots hallucinate. Ours are grounded in your actual documentation via RAG — they only answer from what you've approved, and cite sources when they do.

  • Zero hallucination with RAG architecture
  • Source citation in every response
  • Confidence thresholds with graceful fallbacks
  • Weekly intent gap reports and tuning sessions
Bot Performance
60%Support Ticket Deflection
24/7Availability
<1.2sResponse Time
3+Channels Supported

From intent to deployment

01
Intent Mapping

Define the top 20 user intents your bot must handle. Map fallback flows and human escalation triggers.

02
Knowledge Base Setup

Ingest your documentation, FAQs, product data, and SOPs into a vector store with chunking and metadata.

03
Bot Development

Build the conversation flow, tone, and system prompt. Test against real user queries from your logs.

04
Deploy & Monitor

Deploy to your website, WhatsApp, or Slack. Monitor daily for gaps, tune weekly for the first month.

Ready to build?

Let's ship something great.

Tell us what you're building. We'll scope it, estimate it, and start within days — not months.

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